More and more businesses across the globe are using DIY-service models and integrated mobile, digital signage and kiosk technology to personalize their customer experience.
While the customer experience is enhanced, the administration experience needs to stay simple. That’s why Google developed the web-based Chrome Device Management Console, which allows business owners to remotely manage their fleet of devices across all their storefronts. “They tried many different solutions, using Google for signage was the easiest to push, control and manage throughout the enterprise,” said Alan Mariotti, Vice President of Technology and Security at Chico’s. In fact, IDC found that Chrome customers they spoke to averaged a three-year ROI of 319% for Chrome devices when used in kiosk mode, with an investment break-even time of approximately 4.8 months.
Today Google is introducing a more streamlined console just for digital signs and kiosks called Single App Chrome Device Management (Single App CDM), priced at $24 per device per year. Single App CDM offers ongoing reporting that monitors the health of kiosks and signage at all times. You’ll get alerts if a device goes down and can remotely reboot the device without dispatching a technician. You can also get live updates about system usage and capture screen grabs to see exactly what viewers see.
Single App CDM can be used with a variety of Chrome devices – like the ASUS Chromebit, which is available for purchase today – to share relevant content quickly and simply, with the flexibility and security to seamlessly integrate into a broad spectrum of signage configurations. For example, the menu boards at a coffee shop or cafe could be powered by Chrome devices like the Chromebox, Chromebase and Chromebit, running a Chrome Kiosk app that displays relevant, dynamic content. Combined with their rich partner ecosystem of Chrome Kiosk apps from StratosMedia, Telemetry, Arreya, SignageLive, Wondersign, Nutrislice, Chrome Sign builder and many others, Google has a solution to support any scenario.
To learn more about how other organizations are using Chrome OS to deliver signage, check out this new IDC white paper.